我们的想法

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(English) Valuing the mobile experience

(English) An evolution in behavioural research

Businesses and brands want to get as close as possible to capturing how their customers feel about their products and services. At Foviance we have been at the forefront of revealing conscious reactions of consumers though a range of research techniques.

Now with EEM™ we’re also able to unlock the subconscious and provide analysis of hidden customer impressions and reactions. We help clients to understand their customers’ subconscious behaviours so that they can optimise experiences to heighten engagement, encourage transactions and boost revenues.

Learn more about Emotional Engagement in our specialist area.

Information video (4min 46 seconds)

(English) Twitter customer service

(English) The 1% are customers too…

 

(English) Digital hopping affects engagement

 

(English) 4 learnings from Monday blues and customer satisfaction

 

(English) techMAP: Seduction, persuasion and influence – May 14, 2012

 

(English) 3 core innovations

 

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