Paul Blunden

Paul 个人简历

Paul Blunden's career in Sales and Marketing spanned over 20 years and led him to Foviance in 2001 where he is now CEO. He holds an MBA from Cranfield School of Management, a Diploma in Marketing from CIM and is a Graduate of the CIPD. Paul is a regular commentator on cross-channel customer experience at conferences and in the media.

"I am particularly interested in the delivery of service, commerce and business functions across multiple channels; how they impact the strategy and operations of new, and in particular old economy companies and how this in turn is impacting the evolution of customer experience."