Who we help

We help companies all over the world to improve the customer experience they offer. We’re independent (we don’t design websites or offer development services) and that means you can rest assured that we don’t have a vested interest in particular solutions.

We’ll provide you with the most valuable insights into your business, with recommendations tailored to your requirements. For more information on who we work with, take a look at our client list.

Latest case studies

MyTravel
MyTravel

MyTravel has made customer experience the key to their success in the online travel market.

In keeping with their values, we’ve employed a methodology that is based upon providing the most innovative and effective solution.

Adidas
Adidas

Refining the global internet strategy of one of the world’s biggest brand through international user evaluations in Europe, Asia and the USA.

Tesco Direct
Tesco Direct

We helped Tesco Direct revamp its website and launch its first ever catalogue.

This multi-channel project demonstrated the benefits of integrated thinking, revealing how traditional direct marketing can be used to support e-commerce, and vice versa.

Case studies by sector

Testimonial

“Foviance, operating to a very short timescale, ran an evaluation of our online donation pages which was both directive and insightful. The service was excellent and I would use them again“

Catherine Cottrell, Head of Fundraising, RSPCA