Welcome to the Foviance newsletter for August 2009

By Marty Carroll

This month’s newsletter combines July and August and is jam-packed with advice and interviews on what Social Media means for digital marketing and customer experience

We take a look at how Dell and Starbucks measure the ROI of their social media campaigns and Catriona Campbell explains how to make social media pay.

We have two expert interviews this month, Ashley Friedlein (CEO of Econsultancy), shares his experience of Twitter, and Angel Gambino (Founder, ex, Bebo), examines the pitfalls of social media and gives us a glimpse of what the future holds.

As ever, if you’ve got any queries or would like to chat about how we can help you to align your customer experience and brand, we’d also be very happy to hear from you.

Marty.

• Social media solutions: Making it Pay
• Measuring ROI of social media
• Social Media in Digital Marketing
• Angel Gambino on the Future of Social Media
• Social Media Communication