Richard Sedley on Customer Research

In this podcast with Richard, a number of current topics which are very interesting are discussed including; the findings and learnings of his winners and Losers book and the recession; customer engagement and social networking.

Interview with Richard Sedley, Director, cScape Customer Engagement Unit

• Episode title: An interview with Richard sedley
• Episode number: 1
• Series: Expert Interviews
• Duration: 49 minutes

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