Knexus and Foviance Collaborate to Launch ‘Designing Customer Centric Experiences’ Live Webcast for Marketers

UPDATE: February 10, 2009 – Full webcast now available from Knexus

January 13, 2009 – London – Knexus sub division, Knexus Digital, the digital marketing resource to connect, learn and grow, today announced their latest live webcast, ‘Designing Customer Centric Experiences’.

This Knexus live webcast is a one hour rapid learning opportunity, covering valuable industry expert’s insights, live case studies and Q&A session. The live webcast will be held at 1500 GMT, Wednesday, 27th January 2009.

Knexus Customer Experience Module expert, Marty Carroll, Consultancy Director at Foviance, will discuss:

  • The move away from designing website to designing cross channel experiences
  • Getting users to design the experience rather than just evaluate it
  • Visualising an experience during the design process

Press Coverage

CallCentreClinic: UK: Knexus and Foviance collaborate to launch ‘Designing Customer Centric Experiences’ live webcast
By Call Centre Clinic, January 16, 2009

SEONewsAndAdvices: Knexus and Foviance collaborate to Launch ‘Designing Customer Centric Experience’ Live Webcast for Marketers
By Wolfenstein,  January 14, 2009

UKPRWire: Knexus and Foviance Collaborate to Launch ‘Designing Customer Centric Experiences’ Live Webcast
By: UK PR Wire, January 14, 2009

i-newswire: Knexus and Foviance Collaborate to Launch ‘Designing Customer Centric Experiences’ Live Webcast for Marketers
By Sherlyn Lee, Knexus, January 13, 2009

NewswireToday: Knexus and Foviance Collaborate to Launch ‘Designing Customer Centric Experiences’ Live Webcast
By Knexus, January 13, 2009