Jim Sterne on Customer Centricity

Interview with Jim Sterne of Target Marketing; producer of the Emetrics Summit and Chairman of the Web Analytics Association, conducted by Foviance’s Director of Analytical Consulting, Neil Mason.

Episode title: An interview with Jim Sterne
Episode number: 2
Series: Expert Interviews
Duration: 3 parts, total 19 minutes

An abridged version of the conversation between web analytics guru Jim Sterne and Neil Mason can be read in our March Newsletter.

The interviews are in three parts below:

Part 1

Part 2

Part 3

Alternatively you can also read the Podcast transcript.