Call Centre Expo, Birmingham NEC, 16-17th September

Successful Multi-channel strategies – how good are you at sales and service in a multi-channel world?

Paul Blunden, CEO of Foviance, and Paul Weald, MD of RXperience present detailed research into the cross-channel performance of the retail and travel markets. Discover common successes and failures with real examples from some of the world’s leading brands.

Event link: Call Centre Expo, Birmingham NEC, 16-17th September