What we think
Keep up to date with our latest news and blogs. Listen to our podcast interviews and read our newsletter or download a topical white paper.
Foviance is often invited to present at events around the world, with recent appearances at eMetrics in Munich, San Jose and London, Internet World and Business to Buttons in Sweden. We also carried out our usability and accessibility website evaluations for the fifth year running for NMA. Check out our events page.
Latest news
Customers are increasingly moving online, however, the face to face experience is still important, with the call centres and being relegated to less important ways of buying…
Blog
Interview with Analytics specialist; key new features of Google Analytics and the services Foviance provide in helping you better understand conversion and user journeys on your website…
Newsletter
In this edition we take stock of the developments the past year has brought us before looking forward to the innovations that lie ahead for our industry.
Events
Foviance are sponsoring the Customer Engagement Directors Forum on Strategy and Measurement, with John D’Arcy presenting at the event.
White papers
In Foviance’s second annual multichannel customer experience report, the research gives a ‘state-of-the-nation’ perspective on the extent to which organisations…
Podcasts
Happy World Usability Day, November 11, 2010! View videos on the good and bad of communications…
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Foviance in the news
Scottish Friendly boost online sales by 25% with new website“In particular the website project saw us all working together with one of the UK’s leading usability agencies, Foviance, to produce excellent results.” Ross Laurie, Managing Director of Line
The cross-channel customer experience and how to achieve itOne of the leading companies in terms of customer experience management is Foviance, Richard Sedley gave a beautiful presentation on multichannel customer engagement issues.