Data Visualisation & Dashboards

A standard or bespoke Foviance dashboard improves shared understanding of a business and contributes to the development of a metrics-based performance ethic – with everyone speaking the same language, knowing the same “truth”. Dashboards ensure improved ROI on the analytics solution, and empower stakeholders who can confidently act on insights and improve performance.

Foviance provides standard and bespoke dashboards that can include a variety of KPIs including:

• Business KPIs (Sales, ROI, Customer/Prospect counts)
• Marketing KPIs (Search, campaigns, traffic sources)
• Engagement KPIs (Retention, interest in content)
• Usability KPIs (Navigation, user paths, use of search)
• Loyalty KPIs (repeat visitors, recurring use of features)

The benefits of Foviance multichannel customer experience blueprint solution are:

• Foviance combines design, user experience and data analytical capabilities so that the dashboards we create for clients are visually appealing, usable and contain the right data
• Our data integration capabilities mean we can help clients create a single view of the customer through the use of dashboards
• Foviance works with a number of clients to help them establish measurement strategy and so we understand the importance of developing good KPI’s and can help ensure the dashboard is of maximum value to your organisation