Remote Usability Testing

Remote Usability Testing

Remote testing is a relatively fast and cost-efficient method for testing users at home or at work, across local markets or hard to reach segments, in any language or time-zone. Participants can be recruited using a variety of methods and are directed to a web-based interface to carry out one or more tasks and to answer follow-up questions. Both qualitative insights and quantifiable usability findings can be collected in this way.
Remote testing is particularly appropriate for:

• Testing processes such as registration, purchasing, forms
• Testing concepts or prototypes
• Benchmarking competitors
• Getting feedback on look and feel or design elements

The deliverable is a detailed report containing key findings, severity ratings, a variety of graphical representations of the quantitative data, selected quotes and actionable recommendations.