RXperience Ltd

RXP have worked jointly with Foviance since 2007. Separately they have worked in online and offline channels for years. Together we are now pioneering research and consultancy services that allow modern businesses to deliver a strategic multi-channel brand experience.

RXP is part of the Panther Group of companies who use customer information and knowledge to deliver data centric customer management programmes to blue chip and charity clients. Their Managing Director Paul Weald, is one of the most experienced and respected contract centre consultants in the UK. Since 2007 he has been a judge in the European Call Centre Awards and actively works with clients who want to achieve excellence in their contact centre business performance.

RXP helps organisations to optimise the performance of their customer facing telephone and email handling operations – whether they are insourced or outsourced. RXP provides specialist contact centre support enabling businesses to develop effective and sustainable Customer Services and Tele-business operations.