Glossary
Foviance's glossary contains definitions and explanations of many of the terms related to user experience, usability, accessibility and analytics.
Glossary > M
Glossary definitions beginning 'M'
Mental models are the result of internal psychological representations of peoples’ inter...
Another term for prototypes, usually referring to low-fidelity prototypes, such as paper i...
Multi-channel Customer Experience
The aggregated experience a customer has of a brand, gained from all interactions across m...
Multi or Cross-channel research is research conducted across more than one channel (i.e. w...