Glossary

Foviance's glossary contains definitions and explanations of many of the terms related to user experience, usability, accessibility and analytics.

Glossary > C

Glossary definitions beginning 'C'

Card sorting

Card sorting is one of the simplest yet most effective usability methodologies. Best us...

Cognitive overload

Cognitive overload is the result of excessive demands made on the cognitive processes, in ...

Cognitive walkthrough

Cognitive walkthrough is an evaluation method, similar to a heuristic evaluation, whereby ...

Competitive benchmarking

Comparing two or more competitors across a range of attributes....

Competitor analysis

Competitor Analysis identifies the strengths and weaknesses of competing products or servi...

Concept modelling

A conceptual model refers to the knowledge that a person has about the system/site and the...

Consistency inspection

A consistency inspection is a specialised usability group inspection method. It involves u...

Content audit

A Content Audit is an analysis of all content, both current and planned. A Content Audi...

Context of use

Context of use is a description of the actual conditions under which the system/site is un...

Contextual enquiry

Contextual enquiry is a face-to-face interview where the interviewer goes to the place whe...

Cookies

Web 'Cookies' are small text files that are placed on a user’s computer or mobile phone ...

Cross-channel research

Cross or Multi-channel research is research conducted across more than one channel (i.e. w...

Customer Lifetime Value (CLV)

Customer Lifetime Value (CLV) is a term used in marketing to refer to the value of a custo...

Glossary A to Z

Select a letter to view the relevant entries in the Foviance glossary.