Events

Catriona Campbell will be speaking at the annual Charities IT Conference with  media celebrity Jackie Brambles. A number of Foviance’s charity clients attended last year and we look forward to seeing them again this year.

Catriona’s session will include:

Web Development & Content Management

Getting your website strategy right
- Optimising your website for maximum interactivity and usability
- Integrating your website and supporter database
- Engaging and embedding a new kind of giving and sharing culture for future generations
- Utilising video resources for an effective call for action

Catriona Campbell – Usability Expert
FOVIANCE

Jackie Brambles – Media & video expert
BROADSTANCE MEDIA

Foviance is proudly sponsoring Econsultancy’s one-day conference dedicated to helping you and your team be the best you possibly can. There will be  40 international experts and the brightest minds in on and offline marketing on Wednesday 13th October at Old Billingsgate, London.

JUMP 2010 will focus on how we can make our marketing more effective by having a joined up approach.

Foviance’s Paul Blunden will be presenting research findings on the Multi-channel user experience.

iStrategy 2010 marks the next step in your digital marketing strategy. Guy Stephens is a keynote panellist at this year’s event covering:

• The biggest trends in consumer spending online
• Innovative technologies for communicating with customers and how to best implement them
• The top 10 most important factors in your social media strategy
• How to measure your social capital and monetize your efforts
• Hot buttons to bring people to your web store front
• How to find your best fit in integrating email and social media
• How to deliver a response-driven, relevant message

Guy Stephens will be speaking at the Retail Systems Multi Channel summit covering the following key areas:

• Multi-channel retail in the second decade of the 21st century – who is doing what well and what needs to be done better?
• Integration’s the key: integrating across channels to provide a seamless and consistent customer experience.
• The rise of m-commerce.
• Retail and social networking
• Retail technologies available to multi-channel retailers.
• Where next for multi-channel retail?

To mark National Complaints Day (Twitter tag #ncd2010) on Friday 13th August, Foviance will publish the findings from a roundtable hosted with a variety of people from BT, Thomas Cook, PayPal UK and the Ministry of Justice amongst others.

To help mark National Complaints Day, Guy Stephens is bringing together a variety of people from different industries to discuss the impact of social media on complaints specifically and customer service generally. Ultimately, the discussion is about business change, and the fact that the way in which people and companies communicate and engage with each other is changing. Read more about: National Complaints Day – August 13, 2010

For the sixth year running, Foviance has conducted usability and accessibility evaluations for the New Media Age Effectiveness Awards and provided one of the judges in the form of our founder Catriona Campbell.

Held every year at the Grosvenor House Hotel, the Awards Ceremony brings people together from across the digital sector to meet, talk and network, as well as to recognise and celebrate the most effective work done in the industry over the past year.

2010 marks the 5th Annual Online Bingo Summit in June with Catriona Campbell as a speaker.

This year will show you how to overcome online bingo player saturation, covering key areas:

• Where have all the players gone?
• Identify developments in the hottest European bingo landscapes
• The need for innovation
• Operators clinic
• Understanding your players

Marketing managers, web analysts and business intelligence experts have been meeting at the eMetrics Marketing Optimization Summit since 2002 to learn how to increase the return on online investments.

Foviance’s Neil Mason, Director of Analytical Consulting will attend again this year as a guest speaker.