Case studies

In the fiercely competitive world of mobile technology, customer experience is crucial for determining brand differentiation, loyalty and the purchase decision. We helped Nokia understand its global audience.

We advised Skype on how to improve its usability.

We helped ensure that Europe’s first electronic stamp was a success by making the SmartStamp system as easy to use as possible.

We combined user-centred design and creativity to produce an award-winning intranet.

We tested the journal software for the Microsoft Tablet PC.

We conducted usability testing on a range of Epson printers as part of an international user research programme.

Creating a corporate intranet that will stand the test of time.