Case studies
Nokia
In the fiercely competitive world of mobile technology, customer experience is crucial for determining brand differentiation, loyalty and the purchase decision. We helped Nokia understand its global audience.
Royal Mail
We helped ensure that Europe’s first electronic stamp was a success by making the SmartStamp system as easy to use as possible.
Epson
We conducted usability testing on a range of Epson printers as part of an international user research programme.