Epson

Epson was keen to get user feedback during the development phase of the interface for a new range of printers. With a very small window available in which to conduct the research, we reacted quickly and organised an agile usability testing event to meet Epson’s tight brief. We managed the entire research process; finding an appropriate venue, setting up testing and interview areas and analysing the results.

We conducted research on sixty participants over a two-day period, using a combination of prototypes, rich media content and detailed interviews. Our expertise in User Centred Design allowed us to process the results more rapidly, delivering accurate, detailed reports for the user interface and product development teams.