Barclays PINsentry
PINsentry is a security system that builds extra levels of protection into online banking. We worked with the Barclays team throughout design and production, providing recommendations and feedback from user testing.
Over one million PINsentry devices are currently in use in the UK, with customer acceptance rates over 30% higher than targeted.
Our goal was to provide our online customers with an easy-to-use, highly secure product to protect them against fraud. Adoption of the PINsentry reader by one million cardholders in one year is a clear demonstration that we made the right choice.Julian Brewer, Digital Banking Director, Barclays