Looking for The Usability Company? Welcome to Foviance.
The Usability Company merged with WebAbacus in April 2005 and relaunched under the new brand Foviance. We're proud to be one of the UK's leading customer experience and user experience consultancies. Learn more about us, or get in contact to see how we can help your business.
An evolution in behavioural research
The Foviance technology allows complete objectivity when researching collateral for a brand; understanding what drives unconscious consumer behaviour.
These groundbreaking insights through our new combination of methodologies can be used to analyse experiences anywhere in the online and offline world. This knowledge can help improve and shape customer experiences.
Case studies
Pingit
Making small transfers becomes as easy as texting – and cheaper too: PayPal , until now the only big player in the field, charges per-transaction.
The way the Pingit app from Barclays works is very simple, the set-up is child’s play – and Barclays has done a great job with the sign up page.
Pingit case study
BBC News
The BBC News website is the Internet arm of the biggest broadcasting newsgatherer in the world.
Election 2010 is a microsite developed specifically to provide in-depth coverage of the 2010 General Election in the UK.
BBC News case study
Dunhill
The men’s luxury retailer, Alfred Dunhill, identified that their online channel is increasingly important not just as a direct sales channel but also as way to create more engagement with its customers.
Dunhill case study
International capabilities
Wherever you are in the world, we provide expert usability, analytics, accessibility, and user research services.
We’ve been delivering expertise in multi-country customer experience since 2001.
We are Foviance
Foviance Digital Behaviour Experts
We use research and data to tell us how consumers interact with brands; to inspire us to design new interactive ideas and new customer experiences; and to measure and monitor the engagement of those experiences.
News & blog
11 May 2012
Having an idea for a customer-centric approach to business is great, but rolling it out and not having it work can revert …
9 May 2012
Responsibilities and checklists from both a client and agency perspective. To get the best out of your dashboard project, whether it has two data sources or 202…