Looking for The Usability Company? Welcome to Foviance.

The Usability Company merged with WebAbacus in April 2005 and relaunched under the new brand Foviance. We're proud to be one of the UK's leading customer experience and user experience consultancies. Learn more about us, or get in contact to see how we can help your business.

Experience matters in a customer empowered world. World-leading customer experience consulting from Foviance, the London based, customer experience, usability and web analytics company. Slide 1 of 5

Foviance will help you meet your customers' expectations. Slide 2 of 5

Customer Experience Strategy. World-leading customer experience consulting from Foviance, the London based, customer experience, usability and web analytics company. Slide 3 of 5

Customer Experience Research. World-leading customer experience consulting from Foviance, the London based, customer experience, usability and web analytics company. Slide 4 of 5

Customer Experience Measurement. World-leading customer experience consulting from Foviance, the London based, customer experience, usability and web analytics company. Slide 5 of 5

Case studies

lowcostholidays.com

lowcostholidays.com uses unique technology to provide a service enabling holiday packages to be put together at the lowest price available in the market.

Foviance identified key requirements for lowcostholidays.com to implement, resulting in an increase in conversion rate of 17% in the first month.

lowcostholidays.com case study

Sky

Sky is known as a world class broadcaster, well loved by sports and film enthusiasts throughout the UK and a pioneer in television technology, and was the first UK satellite television company.

Foviance benchmarked and quantified for BSkyB, the difference in performance of a new prototype website against an existing site.

Sky case study

Clearlybusiness

Clearlybusiness specialises in developing and providing software and services designed to ensure the growth, efficiency and success of UK small businesses.

We delivered an effective solution to the usability and design of a promotional website.

Clearlybusiness case study

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International capabilities

Our first international project was delievered in 2001. We’re experts in multi-country customer experience engagements.

Wherever you are in the world, we provide expert usability, accessibility, analytics and user research services.

We are Foviance

Foviance is a customer experience consultancy to the world's leading brands.

Specialists in usability and accessibility consulting, business analytics and user research, we help our clients deliver a seamless customer experience across websites, telephone, TV and print.

With research laboratories in London, we have a team of expert consultants who work with companies around the world.